Refunds & Cancellations

Last updated: 10th November 2024

Thank you for supporting YT Remote. This policy outlines the terms for refunds and cancellations for the one-time purchase of the YT Remote extension.

1. Refund Eligibility

Refunds are provided under specific circumstances, as outlined below:

• Technical Issues: If the extension fails to function as intended due to a technical issue that cannot be resolved after troubleshooting, you may request a refund within 14 days of purchase.
• Accidental Purchase: If you made the purchase accidentally, you may request a refund within 7 days of the transaction.
• Duplicate Purchases: Refunds will be issued for duplicate payments for the same extension license.

2. Non-Refundable Situations

The following situations are not eligible for refunds:

• Change of mind after purchase.
• Incompatibility with your device or browser, if not listed in our compatibility requirements.
• Failure to use the extension after purchase.
• Purchases made through unauthorized third-party platforms or resellers.

3. Cancellation Policy

Since YT Remote operates on a one-time payment model, there is no recurring subscription or automatic billing. Cancellations are not applicable after purchase, as the product is provided immediately upon payment.

4. How to Request a Refund

To request a refund, contact us at shraey2020@gmail.com with the following information:

• Proof of purchase (e.g., receipt or transaction ID).
• A detailed explanation of the issue or reason for requesting the refund.
• Any supporting documentation or screenshots, if applicable.

Refund requests will be reviewed and processed within 7 business days. Approved refunds will be credited back to the original payment method.

5. Updates to This Policy

We may update this refunds and cancellations policy from time to time. Significant changes will be communicated through the extension or official channels. Please review this page periodically for updates.

6. Contact Us

If you have questions or concerns about our refunds and cancellations policy, please contact us at shraey2020@gmail.com.

By purchasing YT Remote, you acknowledge that you have read, understood, and agree to this refunds and cancellations policy. Thank you for trusting us to enhance your YouTube experience!